SALES TERMS AND CONDITIONS
The product does not always correspond perfectly to the image in the catalog or on the web, due to the continuous improvement process that we apply to the entire product range. Zun Srl reserves the right to make changes to the products at any time and without notice.
The goods are considered committed and reserved to the customer only from the moment in which the requested amount of money is paid, as a confirmatory deposit. In the event of cancellation of the order by the Buyer, this deposit will be retained in full by Zun Srl. The goods remain the property of Zun Srl until the total balance is paid. In any case, in order to process the order, being taken for granted the expected balance, the Buyer is required to countersign the order for acceptance of the conditions, before the purchased goods leave our warehouses.
Where required, Zun Srl entrusts transport to specialized couriers, who deliver to the street level of the destination address, with a vehicle not necessarily equipped with a tail lift. The cost of transport does not include delivery on a specific date, in limited traffic areas or in remote locations. Deliveries with goods positioning, porterage, unpacking, assembly and installation must be quoted separately. The delivered goods must be accepted with reservation, especially in the case of damaged packaging. Zun Srl is not responsible for delays, misunderstandings, losses or damage being possibly related to the appointed courier. Please check that all data in the header are correct and complete. Any storage costs resulting from failure or incorrect communication of the delivery address are charged to the Buyer. Fourteen days after receipt of the goods, no complaints or disputes of any kind will be accepted for faults or defects in the goods, pursuant to Italian Legislative Decree 206/2005 and Legislative Decree 21/2014 – implementing Directive 2011/83/EU on consumer rights entered into force on 14/6/2014.
In the event of a dispute, the competent court is that of Zun Srl.